Client care · Shalom Poshak

Your details remain part of a private conversation.

This policy explains the information used to respond to website enquiries and consultations. Shalom Poshak does not collect payment-card details through this website because online payment is not active.

Information you choose to share

Name, phone or WhatsApp number, and optional email address.
Occasion, preferred product or collection, timeline, message, and fitting-related details you voluntarily provide.
Technical details reasonably required for security and reliable form handling, such as request time and browser information.

How information is used

To respond to enquiries and arrange consultations.
To discuss product availability, fitting, delivery, and order requirements.
To prevent misuse, maintain service security, and keep an accurate enquiry record.
To meet legal, accounting, or dispute-resolution obligations when an order is later confirmed.

Sharing and service providers

Information may be processed by hosting, communications, courier, or professional service providers only where needed to operate the enquiry or fulfil a confirmed order. Shalom Poshak does not sell personal information.

Retention and security

Enquiry records are kept only as long as reasonably needed for client service, order history, security, and legal obligations. Reasonable safeguards are used, but no internet transmission can be guaranteed completely secure.

Your choices

You may ask to review, correct, or delete enquiry information where applicable by emailing hello@shalomposhak.com. Some records may need to be retained when required by law or for a confirmed transaction.

Questions about these terms can be sent to hello@shalomposhak.com. Order-specific terms are confirmed in writing before any payment is requested.